Terms and conditions
Introduction
Welcome to Vexa Steps. By accessing and using our website, you agree to follow the following Terms & Conditions. Please read them carefully before using our services or placing an order.
If you do not agree with any part of these terms, please do not use our website.
Use Of Website
By using Vexa Steps, you agree to:
- Use the website only for lawful purposes
- Provide accurate and complete information during orders
- Not misuse, damage, or interfere with website functionality
- Respect all applicable laws and regulations
We reserve the right to refuse service or terminate access if any misuse is detected.
Product Information
We aim to provide accurate product descriptions, images, and pricing. However:
- Product colors may slightly vary due to screen settings
- Sizes and measurements may have minor differences
- Product availability may change without notice
Vexa Steps reserves the right to update or modify product details at any time.
Pricing & Payments
All prices displayed on the website are in Pakistani Rupees (PKR).
We accept the following payment methods:
- Cash on Delivery
- EasyPaisa
- JazzCash
- Bank Transfer
Vexa Steps reserves the right to change prices, offers, or discounts without prior notice.
Orders & Shipping
- Orders are processed after confirmation.
- Delivery usually takes 3–5 working days.
- Delivery times may vary depending on location and courier services.
- Customers are responsible for providing accurate shipping details.
We are not responsible for delays caused by courier companies or unexpected circumstances.
Returns & Exchanges
Returns and exchanges are accepted according to our Return & Refund Policy.
Products must be unused, in original condition, and returned within the specified return period.
Intellectual Property
All website content including logos, text, images, graphics, and designs belongs to Vexa Steps and may not be copied, reused, or distributed without permission.
Privacy Policy
Customer information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of information as described in the Privacy Policy.